Monday, February 26, 2007

How To Retain Customers: Getting Repeat Business

Getting repeat business is the key to success in your business. You need to ensure that your customer service is so good that the customers return repeatedly and you have a steady clientele. You have to get them interested in other products you may offer in the future, and get them to come back again.

Discounts:

Offer sales and discounts frequently. Stock clearing sales won’t just help you make profit on unsold goods; they also get you customers who will be impressed by your competitive prices. Not only will they come back, they will also bring other customers with them.

Keep an Eye on What the Customers Like:

If the customer makes her interest in a particular product known to you, then watch out for similar products when they hit the market. Let the customer know when you have them. Chances are, the customer will be interested and you will get a repeat visit.

Insider Tips:

Don’t always look to make a profit. Always keep your customer’s interest in mind. If you feel you can offer a better quality product at a cheaper rate than the one they are opting for, do so. You may make a little less the first time around, but when the customers returns, you will be the winner.

Be Specific:

Don’t vaguely hint at discounts and how the customer can get products at your store for cheaper rates. Tell them about special offers clearly. Being vague will not get you business, it will just be seen as a stunt to pull in more customers. If you can state clearly what kind of discounts you are offering, the customer will trust you more and drop in to try out your product.

Last Day for The Sale:

Set a last date for the sale. This is one of the best ways to get customers flocking to your store. Do not give a vague “maybe another day or two.” Tell them it is going to be over by the 3rd, and this will make those still undecided come to a decision quickly.

Small Sampler:

If you want them to come back, leave them asking for more. Offer them a sample of what you have, and ask them to come back when the product is on sale. Free trials or even a sample packet of a new shampoo can get them to come back.

The methods detailed above are just some of the few ways you can bring in new customers. Be specific about the products you are offering, and inform them about new products. If you need to know about marketing your products to attract new customers, you could consult a small business advisor.

Getting repeat business is the key to success in your business. You need to ensure that your customer service is so good that the customers return repeatedly and you have a steady clientele. You have to get them interested in other products you may offer in the future, and get them to come back again.

Discounts:

Offer sales and discounts frequently. Stock clearing sales won’t just help you make profit on unsold goods; they also get you customers who will be impressed by your competitive prices. Not only will they come back, they will also bring other customers with them.

Keep an Eye on What the Customers Like:

If the customer makes her interest in a particular product known to you, then watch out for similar products when they hit the market. Let the customer know when you have them. Chances are, the customer will be interested and you will get a repeat visit.

Insider Tips:

Don’t always look to make a profit. Always keep your customer’s interest in mind. If you feel you can offer a better quality product at a cheaper rate than the one they are opting for, do so. You may make a little less the first time around, but when the customers returns, you will be the winner.

Be Specific:

Don’t vaguely hint at discounts and how the customer can get products at your store for cheaper rates. Tell them about special offers clearly. Being vague will not get you business, it will just be seen as a stunt to pull in more customers. If you can state clearly what kind of discounts you are offering, the customer will trust you more and drop in to try out your product.

Last Day for The Sale:

Set a last date for the sale. This is one of the best ways to get customers flocking to your store. Do not give a vague “maybe another day or two.” Tell them it is going to be over by the 3rd, and this will make those still undecided come to a decision quickly.

Small Sampler:

If you want them to come back, leave them asking for more. Offer them a sample of what you have, and ask them to come back when the product is on sale. Free trials or even a sample packet of a new shampoo can get them to come back.

The methods detailed above are just some of the few ways you can bring in new customers. Be specific about the products you are offering, and inform them about new products. If you need to know about marketing your products to attract new customers, you could consult a small business advisor.

How To Hire Board Of Directors For Your Business: Tips

Hiring a board of directors for your business is not an easy task. You have to select the most responsible people who think clearly and can come to a decision quickly in times of crisis. The success of your business rests on them largely, and they should be able to take the best possible decisions without any personal bias creeping into it. Many businesses do not give adequate attention to the board of directors at the hiring stage, which results in loss.

Here are some things to consider when hiring a board of directors.

Your Needs:

Many small businesses do not actually need a board of directors. You need to think about areas where you may need a board of directors. If you need someone with specialized skills to oversee aspects like management, you may consider hiring a board of directors.

Functions:

Exactly what will the role of the board of directors be? How will they function? How will tasks be executed, and who takes the final decision? These are the questions you need to ponder before you select a board of directors.

Accountability: In order to avoid losses in business or fraud, your board of directors needs to be accountable. They have to implement the ideas discussed and execute tasks assigned to them. Without accountability of the board, your business will suffer not just financial loss but possibly even loss of reputation.

Diversity: The board of directors should have people from diverse backgrounds. This lessens the tendency for groupism and increases the chances of the right decisions being implemented. Moreover, having people from varied backgrounds on board is an effective way of getting new ideas.

Kind of Board:

What kind of board do you need? You could have a large board only if your business is large or you plan to expand. Mostly, small businesses need just an advisory council, where the directors will offer advice but not take decisions.

Term:

You need to fix a term for which each director will serve on the board. Setting a term for the board avoids stagnation, and you will get new ideas from new members.

Having a board of director’s means that you can have sound advice on matters affecting your business, take care to hire upright people who believe in ethics, as any wrongdoing can harm the image of your business. Ensure that the people who you hire are from diverse backgrounds. If you need more advice regarding how to hire board of directors, you can consult a small business advisor.

Hiring a board of directors for your business is not an easy task. You have to select the most responsible people who think clearly and can come to a decision quickly in times of crisis. The success of your business rests on them largely, and they should be able to take the best possible decisions without any personal bias creeping into it. Many businesses do not give adequate attention to the board of directors at the hiring stage, which results in loss.

Here are some things to consider when hiring a board of directors.

Your Needs:

Many small businesses do not actually need a board of directors. You need to think about areas where you may need a board of directors. If you need someone with specialized skills to oversee aspects like management, you may consider hiring a board of directors.

Functions:

Exactly what will the role of the board of directors be? How will they function? How will tasks be executed, and who takes the final decision? These are the questions you need to ponder before you select a board of directors.

Accountability: In order to avoid losses in business or fraud, your board of directors needs to be accountable. They have to implement the ideas discussed and execute tasks assigned to them. Without accountability of the board, your business will suffer not just financial loss but possibly even loss of reputation.

Diversity: The board of directors should have people from diverse backgrounds. This lessens the tendency for groupism and increases the chances of the right decisions being implemented. Moreover, having people from varied backgrounds on board is an effective way of getting new ideas.

Kind of Board:

What kind of board do you need? You could have a large board only if your business is large or you plan to expand. Mostly, small businesses need just an advisory council, where the directors will offer advice but not take decisions.

Term:

You need to fix a term for which each director will serve on the board. Setting a term for the board avoids stagnation, and you will get new ideas from new members.

Having a board of director’s means that you can have sound advice on matters affecting your business, take care to hire upright people who believe in ethics, as any wrongdoing can harm the image of your business. Ensure that the people who you hire are from diverse backgrounds. If you need more advice regarding how to hire board of directors, you can consult a small business advisor.

Tips For Drafting A Good Business Plan

Starting a new business can be an exciting and challenging endeavor, and the first step that people recommend is to do extensive market research as well as competitive analysis. This will give you a clearer idea of the business as well as a chance to find out all you can about the business. You have to analyze if you are capable of running the business, have the necessary resources, and also determine if the return on the investment is good.

Competitive Analysis:

This is necessary to study your competition and ensure that you offer better services or products than they do to capture the market when you commence operations. It will help devise a competitive edge to your products or services.

Determine the Services or Products That You Want To Sell:

Extensive market research will give you a better idea of the demand for your product or service. You can design better products or services in such a way as to make your offer irresistible to the customers. Pricing of the services or products you sell also has to be calculated carefully, making sure you are not under-pricing.

Business Plan:

The experts cannot emphasize enough the importance of drafting a business plan. A business plan is a valuable performance assessment tool. A good business plan will include a brief description of the business, its history, and a list of the owners or partners. It will describe the target goals and objectives, the services or products that you are offering, the demand for them, the target market, and the strategies to be adopted. It must include cash flow projections, as cash flow too has to be planned carefully. Many are the businesses that have failed because of insufficient cash flow as well as mismanagement. A good plan will identify areas where improvements are necessary and how to achieve them.

Planning a Loan Proposal:

It will be necessary to plan a loan application to ensure that your loan is granted to finance your start-up. A well-drafted business plan, cash flow projections, bank statements, articles of incorporation or partnership documents, collateral if necessary, and tax returns need to be submitted along with the loan application. You have to convince them you are a low-risk investment for them.

Planning Effective Marketing Strategies:

Advertising and marketing are crucial aspects of a business that have to be planned extremely carefully. Budget your resources carefully and make sure your ads in the newspaper, radio, and other media appear at regular intervals. You can also send out occasional fliers. Make sure your advertisement extols the benefits of using your products or services.

When all these factors are carefully considered, planned and implemented, your business is sure to succeed if under good management. You could make use of the services as well as products that are designed to help new entrepreneurs manage a business successfully.

Starting a new business can be an exciting and challenging endeavor, and the first step that people recommend is to do extensive market research as well as competitive analysis. This will give you a clearer idea of the business as well as a chance to find out all you can about the business. You have to analyze if you are capable of running the business, have the necessary resources, and also determine if the return on the investment is good.

Competitive Analysis:

This is necessary to study your competition and ensure that you offer better services or products than they do to capture the market when you commence operations. It will help devise a competitive edge to your products or services.

Determine the Services or Products That You Want To Sell:

Extensive market research will give you a better idea of the demand for your product or service. You can design better products or services in such a way as to make your offer irresistible to the customers. Pricing of the services or products you sell also has to be calculated carefully, making sure you are not under-pricing.

Business Plan:

The experts cannot emphasize enough the importance of drafting a business plan. A business plan is a valuable performance assessment tool. A good business plan will include a brief description of the business, its history, and a list of the owners or partners. It will describe the target goals and objectives, the services or products that you are offering, the demand for them, the target market, and the strategies to be adopted. It must include cash flow projections, as cash flow too has to be planned carefully. Many are the businesses that have failed because of insufficient cash flow as well as mismanagement. A good plan will identify areas where improvements are necessary and how to achieve them.

Planning a Loan Proposal:

It will be necessary to plan a loan application to ensure that your loan is granted to finance your start-up. A well-drafted business plan, cash flow projections, bank statements, articles of incorporation or partnership documents, collateral if necessary, and tax returns need to be submitted along with the loan application. You have to convince them you are a low-risk investment for them.

Planning Effective Marketing Strategies:

Advertising and marketing are crucial aspects of a business that have to be planned extremely carefully. Budget your resources carefully and make sure your ads in the newspaper, radio, and other media appear at regular intervals. You can also send out occasional fliers. Make sure your advertisement extols the benefits of using your products or services.

When all these factors are carefully considered, planned and implemented, your business is sure to succeed if under good management. You could make use of the services as well as products that are designed to help new entrepreneurs manage a business successfully.

Some Common Small Business Mistakes That Need To Be Avoided

Starting a small business can be a daunting proposition for many people because they are investing quite a bit of capital and a lot of precious time and energy. It will indeed be useful if you were to be aware of some of the common small business mistakes and take adequate precautions to avoid them.

List of Some Common Small Business Mistakes:

• Choosing the wrong legal structure for your business may affect the tax structure of your business adversely.
• Lack of funds to start the business as planned can be a very serious blunder that has to be avoided at all cost. Being undercapitalized can have serious consequences, as your business has no reserve funds to use during a slack period. Many are the businesses that have ceased to exist because of insufficient cash flow rather than a lack of profit.
• Not having a business plan or not implementing it carefully is another mistake many small business owners make. Sometimes an excellently drafted plan is wasted locked in a shelf while the business without implementation of the plan is heading towards its doom.
• Developing a product that really does not have a market. Insufficient market research and competitive analysis can contribute to this disaster.
• Not buying the infrastructure necessary to carry out the business operations without a hitch is another bad mistake. Sometimes the quality is compromised and the products need repairs or replacements, which can be costly and expensive thus neglected.
• Not establishing the target goals and objectives clearly; thus, the business loses focus. Make sure the operations are executed to achieve the target goals within a predetermined time frame.
• Not having frequent cash flow analysis and practicing bad record-keeping make it impossible to know the financial situation of the company clearly. Mismanagement of the fiscal aspect of the business has to be avoided.
• Not selecting a good business name and logo, making it hard for customers to clearly identify your name and associate it with the products or services you offer.
• Not having a strategic plan to steer your business towards success.
• Not spending enough on marketing and advertising your products can be a bad mistake, too.
• Inefficient cost estimations and under-pricing of your products or services, resulting in severe losses.
• Hiring too many or to little staff is another mistake that has to be avoided.
• Extending credit to customers without making proper credit checks is another common mistake, which can be costly and hard to overcome.M
• Spending too much on a great-looking office in a top-notch locality, causing excessive overhead which can cause you to go out of business faster than you think possible. Spend only as much as is necessary; prioritize and budget your funds
Starting a small business can be a daunting proposition for many people because they are investing quite a bit of capital and a lot of precious time and energy. It will indeed be useful if you were to be aware of some of the common small business mistakes and take adequate precautions to avoid them.

List of Some Common Small Business Mistakes:

• Choosing the wrong legal structure for your business may affect the tax structure of your business adversely.
• Lack of funds to start the business as planned can be a very serious blunder that has to be avoided at all cost. Being undercapitalized can have serious consequences, as your business has no reserve funds to use during a slack period. Many are the businesses that have ceased to exist because of insufficient cash flow rather than a lack of profit.
• Not having a business plan or not implementing it carefully is another mistake many small business owners make. Sometimes an excellently drafted plan is wasted locked in a shelf while the business without implementation of the plan is heading towards its doom.
• Developing a product that really does not have a market. Insufficient market research and competitive analysis can contribute to this disaster.
• Not buying the infrastructure necessary to carry out the business operations without a hitch is another bad mistake. Sometimes the quality is compromised and the products need repairs or replacements, which can be costly and expensive thus neglected.
• Not establishing the target goals and objectives clearly; thus, the business loses focus. Make sure the operations are executed to achieve the target goals within a predetermined time frame.
• Not having frequent cash flow analysis and practicing bad record-keeping make it impossible to know the financial situation of the company clearly. Mismanagement of the fiscal aspect of the business has to be avoided.
• Not selecting a good business name and logo, making it hard for customers to clearly identify your name and associate it with the products or services you offer.
• Not having a strategic plan to steer your business towards success.
• Not spending enough on marketing and advertising your products can be a bad mistake, too.
• Inefficient cost estimations and under-pricing of your products or services, resulting in severe losses.
• Hiring too many or to little staff is another mistake that has to be avoided.
• Extending credit to customers without making proper credit checks is another common mistake, which can be costly and hard to overcome.M
• Spending too much on a great-looking office in a top-notch locality, causing excessive overhead which can cause you to go out of business faster than you think possible. Spend only as much as is necessary; prioritize and budget your funds

Starting An Ad Film Making Business In Phoenix

Phoenix, Arizona is a great place to start an ad film making business as the city encourages businesses to start and develop. It can have good return on investment if under good management.

Start Up Tips for An Ad Film Making Business:

• Decide On The Type Of Entity To Form: It will be necessary to decide on a legal structure for your business. An experienced and qualified attorney can be hired to help select the right structure such as sole proprietorship and to register a name that is formed in compliance with applicable State laws.

• Get Required Licenses And Permits: It will be necessary to get all the licenses and permits to start operations legally. Your attorney can help you get them.

• Insurance Cover: Get adequate liability insurance cover to protect your business from a reputed agency. Compare prices of different policies offered by different people and choose the best policy available.

• Market Research and Competitive Analysis: It is recommended to do as much market research as possible to comprehend the industry and the factors that affect it fully. Studying the competitor helps you determine the rates you will charge as well as offer better service than them to help you get a firm hold on the target market.

• Business Plan: A good business plan will help, as it will act as a guide to carry out the daily operations of your business. It works as an assessment tool and will help influence loan officer grant your loan application if carefully drafted.

• Determine The Services You Will Provide And The Rates: It is necessary to be clear about the services you will provide as well as the rate at which you will charge your customers. Make sure you do not under rate your services.

• Equipment List: Make a list of all the equipments needed such as cameras, lighting equipment, set decorations, furniture, telephone, computer etc. Make sure you buy everything at lowest possible rates without compromising on their quality.

• Hire Staff: List the staff required, such as a receptionist, cinematographer who can be part of your team, directors, concept creators, and content writers, develop contacts with music directors and singers, traveling agency, modeling agencies etc.

• Advertising: It is necessary to have a well-developed advertising and marketing plan. Make sample ads and circulate it making sure you create a good first impression. Make sure you use TV infomercials, get listed in the yellow pages, have a business website, use ads in radio and newspaper consistently and effectively in the beginning. Once you have proved you can relax and concentrate on work, as your work will be powerful advertising tools.

It is recommended that you use the services as well as products offered by firms to help new entrepreneurs run a successful business.

Phoenix, Arizona is a great place to start an ad film making business as the city encourages businesses to start and develop. It can have good return on investment if under good management.

Start Up Tips for An Ad Film Making Business:

• Decide On The Type Of Entity To Form: It will be necessary to decide on a legal structure for your business. An experienced and qualified attorney can be hired to help select the right structure such as sole proprietorship and to register a name that is formed in compliance with applicable State laws.

• Get Required Licenses And Permits: It will be necessary to get all the licenses and permits to start operations legally. Your attorney can help you get them.

• Insurance Cover: Get adequate liability insurance cover to protect your business from a reputed agency. Compare prices of different policies offered by different people and choose the best policy available.

• Market Research and Competitive Analysis: It is recommended to do as much market research as possible to comprehend the industry and the factors that affect it fully. Studying the competitor helps you determine the rates you will charge as well as offer better service than them to help you get a firm hold on the target market.

• Business Plan: A good business plan will help, as it will act as a guide to carry out the daily operations of your business. It works as an assessment tool and will help influence loan officer grant your loan application if carefully drafted.

• Determine The Services You Will Provide And The Rates: It is necessary to be clear about the services you will provide as well as the rate at which you will charge your customers. Make sure you do not under rate your services.

• Equipment List: Make a list of all the equipments needed such as cameras, lighting equipment, set decorations, furniture, telephone, computer etc. Make sure you buy everything at lowest possible rates without compromising on their quality.

• Hire Staff: List the staff required, such as a receptionist, cinematographer who can be part of your team, directors, concept creators, and content writers, develop contacts with music directors and singers, traveling agency, modeling agencies etc.

• Advertising: It is necessary to have a well-developed advertising and marketing plan. Make sample ads and circulate it making sure you create a good first impression. Make sure you use TV infomercials, get listed in the yellow pages, have a business website, use ads in radio and newspaper consistently and effectively in the beginning. Once you have proved you can relax and concentrate on work, as your work will be powerful advertising tools.

It is recommended that you use the services as well as products offered by firms to help new entrepreneurs run a successful business.